Privacy Policy
Last updated: 27.04.2023
At Platincasino, your privacy matters. This policy explains how we collect, store, use, and safeguard your personal data. We process your information in accordance with GDPR and other relevant data protection laws.
Definitions:
- Personal Data: Any information identifying you directly or indirectly
- Processing: Actions performed on personal data
- Controller/Processor: Who determines or executes data processing
- Consent: Clear, informed agreement to processing
Overview
By using our website, you agree to this Privacy Policy. If you don’t accept its terms, please refrain from using our platform. We reserve the right to update this document, so reviewing it periodically is advised.
Data Protection Officer (DPO)
For privacy-related queries, please contact our DPO: dpo@latiform.com
User Rights & Communication
You may contact us to:
- Verify or update your data
- Request access to personal info
- Withdraw marketing consent
- Report violations or concerns
Reach us via:
- Email: support@platincasino.com
- Live Chat: Available on our platform
- DPO: dpo@latiform.com
Information We Collect:
- Registration info (name, DOB, contact details)
- Financial data (payment details, KYC documents)
- Technical details (IP, device data, cookies)
- Usage and gameplay analytics
- Marketing preferences
- Responsible gambling and profiling data
How We Use Your Data:
- To provide services and support
- For verification and legal compliance (AML/KYC)
- To monitor usage patterns and improve experience
- To protect against fraud and manage risk
- For responsible gambling monitoring
- For marketing (with your consent)
Data Retention & Security
We retain data as required for legal and operational purposes. Security measures are in place to prevent unauthorized access or misuse.
Your Legal Rights:
- Right to access and correct your data
- Right to request data deletion
- Right to object to processing
- Right to withdraw consent
- Right to file a complaint with a data protection authority